Hoolies Online Orders ship to South Africa only. Expats residing in another country can arrange delivery to family or friends in South Africa.
Please see * special conditions which apply during level 3 of Covid 19 restrictions to protect our staff and customers.
Our couriers provide safe and secure contactless delivery during level 4. Please expect delays due to high volume demand and sanitizing regulations.
- STANDARD delivery fee: 79.00 ZAR.
- FREE delivery for orders above 500.00 ZAR. (Free Shipping must be selected during checkout).
(*Extended delivery turnaround times during level 3 – Your order is a priority and we are doing our utmost to expedite delivery.
Couriers are busier than usual and we are taking more time to wrap parcels due to high sales volumes and sanitizing regulation.
‘Under normal conditions, the following turnaround times apply.
- 48 – 72 hours for Main Centres*
- 72 + hours for Outlying Areas*
Exact Times: Our courier service does their absolute best to deliver on time, however, we cannot guarantee an exact delivery date or time.
Gifts: Please specify any special delivery instructions during checkout in the ‘note’ section. We gladly offer free gift wrapping and will remove tags.
No deliveries to P.O Boxes.
If you are not available to receive your parcel, a surcharge for re-delivery may be raised by the courier.
REMOTE areas including Farms or Game Farms will be sent to your closest Speed Services Counter.
COLLECT – Durban HQ
- Cost: Free
- Safety: Customers collecting must wear masks and sign a register in keeping with level 4 regulations.
- For Durban residents only.
- Turnaround time: You will be notified within 3-5 days to collect.
- Address: 73 Acutt ave, Briardene. (Just off North Coast rd, near Ellis Park Butchery, Brownsdrift area)
- Hours: Monday to Thursday 8am – 3pm. Fridays 8am – 12.30pm.
- Walk-in sales. We are only open to the public on special sale days. Please sign up to our VIP list for pre-alerts. The next open day is planned for May 2020. Strict hygiene controls will apply to protect our customers.
COLLECT Countrywide *coming soon
CLICK and COLLECT from Clicks and other stores countrywide coming soon. You may select this option during checkout.
When do we send your order?
For Credit Card / Debit Card Payments:
Once payment confirmation has been received by us (which is usually on the same day). *
For Bank Transfers (EFT) or Direct Deposit:
Once payment has reflected in our account, we will ship your order on the next working day. *
All orders which have had their payments received before 14:30 will be shipped out on that day! Howzat for service?*
*Delays will apply during level 4 due to limited staff allowed on the factory floor to help prevent protect the spread of COVID 19.
As soon as your order is sent, we will send you a notification which includes a tracking / waybill number & phone number so that you can call to follow up on your parcel / package.
If our courier service is unable to meet the estimated delivery time, neither them nor Hoolies will be held liable for any losses, liabilities, charges, costs or damages as a result of late delivery.
Should you have any hassles concerning delivery or in rare cases, damaged goods, please don’t hesitate to call us on 031 563 6334 or use our Contact page to get in touch.
Hoolies.co.za exports wholesale to other countries. Regrettably, our online store only caters for South African residents.